We tell you everything!
Nos réponses à vos questions les plus fréquentes.
Livraison rapide, sécurisée & emballage écologique.
Fast shipping : Products are insured by us until delivery.
We prepare your order within 2 to 4 business days. Once your package has been shipped, it will be delivered to you within 3 to 5 days in mainland France.
Eco-friendly packaging : We use recycled and environmentally friendly packaging to reduce our environmental impact.
Real-time tracking : A tracking number is provided to you to follow your package to its destination.
International delivery : Available throughout France and in several countries around the world.
L’article que Je souhaite n’est plus disponible , que faire ?
At Kirane, we produce our fabrics in limited quantities, tailored to the needs of each collection. This means our inventory is regularly updated, but we only hold a small amount of excess fabric, in an effort to ensure responsible management.
However, if the item you want is no longer available, please do not hesitate to contact us. We can check the availability of the fabric and, if possible, we will be happy to accommodate your request by producing a new piece in our workshops.
Puis-je modifier ou annuler ma commande après l’avoir passée?
At Kirane, we want you to be completely satisfied with your order. If for any reason you are not fully satisfied, you have 14 calendar days after receipt to notify us of your complaint or exercise your right of withdrawal.
Comment entretenir mes articles en coton imprimés au block print
To preserve the beauty and durability of your Kirane creations, hand-printed using the block print technique, follow these care tips:
1. Gentle wash : Hand wash or machine wash at 30°C with a delicate cycle.
2. Gentle detergents : Choose products without bleaching agents to respect natural pigments.
3. Natural drying : Air dry in the shade to preserve colors and fabrics.
4. Ironing : Iron on the reverse side, preferably at a low temperature.
Où sont fabriquées les collections Kirane ?
Toutes nos créations sont fabriqués à la main dans notre atelier à Jaipur, en Inde, en collaboration avec des artisans locaux, selon des méthodes éthiques et durables.
Je suis décorateur ou architecte, comment proposer les produits Kirane à mes clients ?
At Kirane, we offer decorators and architects the opportunity to offer tailor-made products for their projects.
We also offer discounts on bulk purchases. We invite you to contact us to discuss your specific needs and together define the best options for your projects.
